Printer Friendly
Email to a Friend
Problems Persist with ACCESSNebraska
(AP)--A new report says Nebraska's service to help residents enroll in public benefits is failing to meet its clients' needs.
The Legislature's Performance Audit Committee said in a report Wednesday that the ACCESSNebraska system remains dysfunctional, with a high rate of busy signals for callers and long wait times for service.
The system relies on a website and call centers to determine whether Nebraskans qualify for public benefits. It also helps them enroll in and renew their benefits.
Senator John Harms, the committee chairman, says senators remain concerned about the program.
The Department of Health and Human Services says it has made significant improvements since October 1st, and average wait times for phone service have decreased ever since.
© Associated Press
MOST VIEWED STORIES
Holton woman charged in elder abuse case
Horton search warrant leads to arrest
Two dead following Falls City shooting
Highland man arrested on drug charges
Hiawatha man arrested after shots-fired incident
Falls City Police investigating shooting
Horton woman arrested on multiple drug charges
KS completes first long-range medical drone delivery
No injuries reported after hay baler hits Falls City School Bus
UTV stolen, damage committed, at Atchison High School
Two arrested in death of Leavenworth boy
Missing Atchison car sparks investigation
Former prioress dies; services set for Saturday
Revenue neutral budget proposed for city of Horton
USD 415 board approves proposed budget for publication
Proposed USD 430 budget contains mill levy increase
Atchison City, County, working to clarify budget
LATEST STORIES
Proposed USD 377 budget contains slight mill rate increase
Atchison man pleads guilty to burglary charges
I-229 bridge closure scheduled
SE Neb counties included in disaster declaration
Falls City Police Chief announces promotions
"Bucks for Buckles" encourages safe KS travel
KDHE: SW KS measles outbreak over, threat remains
Cobblestone Festival opens in Falls City
Hiawatha, Ks 66434