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Amberwell Health upgrading phone system

By Brian Hagen

09/09/2024

(KAIR)--With an aim of enhancing patient communication across all locations, Amberwell Health has upgraded its phone system.

According to a release from the hospital, the new phone system, implemented in partnership with MetTel, will feature several advanced technologies to improve patient interactions, with the upgrade made "directly in response to community feedback about challenges in reaching our clinics and hospitals."

The release notes that Amberwell Health- CEO, Jared Abel, has prioritized the upgrade to ensure a seamless communication experience for patients, with Abel saying, in the release, that Amberwell is "committed to providing the highest level of service, and our new phone system is a crucial part of that effort.”

The upgraded phone system will be rolled out in phases, beginning with the launch of the new call center system in the coming weeks. Additional enhancements will follow, including deploying advanced technology to support improved network performance and communication reliability.

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