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Calendar mix-up causes confusion

By Brian Hagen

02/06/2018

(KAIR)--An accidental look into the past, following a mix-up of calendars sent to City of Atchison utility customers.

Customers this week began to report that a Solid Waste schedule calendar received in mailed utility bills was not for the current year, but was instead for 2016.

Following an inquiry from MSC News, the City of Atchison explained that around 300 customers were affected.

In the explanation provided by Customer Relations Manager and Financial Analyst Tina Fitzpatrick, it's clarified that around 300 customers received the incorrect calendar.

The problem is being blamed on a mix-up at the company that prints the utility bill on behalf of the city.

Correct calendars are being mailed to all residential customers at no cost to the taxpayer.

The City clarifies that there will be no change to the solid waste pickup for the week of February 19 through the 22.

Calendars can also be downloaded, and printed, on the City of Atchison's website, cityofatchison.com

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