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Cold Weather Rule Coming To An End

By Brian Hagen

03/29/2016

(KAIR)--The Kansas Cold Weather Rule ends on March 31, meaning that Kansans who are behind on electric and natural gas utility bills will be subject to disconnection of service unless they contact their utility company to make payment arrangements.

The Cold Weather Rule, in effect November 1 through March 31 each year, provides protection to residential customers who cannot fully pay winter utility bills from companies under the Kansas Corporation Commission's jurisdiction. That protection ends on Thursday. Failure to make arrangements or failure to adhere to an already established payment plan could result in service disconnection. Reconnection may require payment in full.

The Cold Weather Rule requires utilities to set up 12-month payment plans for customers who cannot afford to pay their full bill.

The KCC adopted the Cold Weather Rule to protect customers during cold winter weather by providing a reasonable and organized method of paying past due and current bills.

More information about the Cold Weather Rule is available here.

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